Privacy Policy

The Run And See privacy policy is designed to make transparent what we do with information we collect.

The terms 'customer', 'guest', 'user', and 'you' may be used interchangeably in this policy to refer to the person using this website. The terms 'us' or 'we' or 'Run And See' or 'Run And See Sydney' may be used interchangeably to refer to Run And See.

Where do we collect information from and what do we do with this information:

  • We collect customer details when they make a booking. We use this information primarily for legal purposes in knowing who our customers are, and who to contact in case of an emergency. Some information may be used to better understand our market. If the customer agrees to join our newsletter list then we manually add the customer to those lists.

  • We collect email addresses from our newsletter subscription sign up. We only collect an email address from users of this website. Contacts are stored on our Mailchimp and/or Gmail accounts. All newsletters have an opt out option.   

  • We collect details when you contact us via email. In contacting us your information will be stored on our Mailchimp and/or Gmail accounts.

  • In visiting this website Google Analytics may track your movements on this website and collect behaviour information. We use this information to improve our website and marketing activities.

  • In making a booking information may be collected via Rezdy and/or Stripe to complete the booking process. In order to keep our booking forms short, we may collect the customer address via Rezdy and/or Stripe in order to save the customer from typing in their address twice.

  • Some tours and holiday packages may be products of a third party. Only bookings that are made on those particular products will have information passed on to the relevant party. We will notify you if this is the case and provide details of product supplier. Please consult the third party for their privacy policy.

  • If you made a booking from third party websites or travel agent your information may be collected by the relevant third party. Please consult the third party for their privacy policy.

 

Under no circumstances, other than in instances stated above, will Run An See ever pass your information on to a third party. All information is purely for our use.

Booking and Cancellation Policy

All sales are final. It will be possible to reschedule tours if there is a enough notice given. All bookings have a waiver to confirm your acceptance to as running, being a physical activity, has some risks that you need to be aware of. This waiver is in the booking process. 

Bookings via third party websites/agents may be subject to additional policies.

In the event of poor weather, if it is deemed dangerous, we will contact you prior to the tour and let you know what we can do to help you out. 

Photo and Logo Credits

All photos used on our website and social media are taken by us, our staff, or available stock images or are credited photos by other photographers.